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Diploma in IT Support Technician

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This type of position is often the first stop on a career path for those wanting to begin a career in the Information Technology (IT) industry. People with this job must possess excellent customer service skills, troubleshooting skills, and, in some cases, the ability to make in-person or remote-based repairs to both hardware and software problems customers possess. Some of these positions are external-facing with customers while others are inhouse, supporting fellow employees. Those who excel in this position often find paths for upward mobility for server, networking, or security positions.

 

Coures Included

  • Microsoft Word 2019
  • Microsoft Excel 2019
  • Microsoft PowerPoint 2019
  • Microsoft Outlook 2019
  • MTA Operating Systems Fundamentals
  • MTA Networking Fundamentals
  • CompTIA A+
  • CompTIA Network+

Time to Complete

400 clock hours or 9-12 months


Likely Job Titles

  • Technical Support Specialist 
  • Information Assurance Manager
  • System Support
  • IT Help Desk Support
  • IT Help Desk Manager

Median Salary 
£22,000 - £42,000 



Contact Details


Please contact on the following  :- 


For any general queries related to courses please feel free to email us on info@gsom.org.uk


Contact us via phone :- 020 3004 9888


This course is available on distance learning , online and class room based.

 

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